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FAQ
Frequently asked questions
- 01
Black smoke from your candle often means the wick is too long, disrupting the balance of heat and fuel, which causes excess soot and smoke. Keep your cotton wick trimmed to 1/4" and your wooden wick slightly longer. If you see black residue on the jar, it's carbon buildup from a lack of oxygen. Let the jar cool and wipe it with a damp cloth to clean.
- 02
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